Hey, now, in addition to sending a nasty letter to them, I am going to slander Simon Gift Card co.. Did you know that they deduct 2.50 each month, as a maintenance fee after the seventh month of disuse? Do you know why they have to? 1) Because they are a ripoff. 2) Because they have to pay all those people reading their feedback, probably mostly complaints. It would not be so bad if they actually left you something, but they just took my entire giftcard. Please do not support these people. If you have to get someone un-store-restricted money, get them cash. Better yet, support their competitors.